Plain English. Here's what you're agreeing to when you use Ascend — and what we're committing to you.
By using Ascend — whether you're in a free trial or a paid subscription — you're agreeing to these terms. If you don't agree, don't use the service.
These terms apply to all users. We may update them from time to time. If we make material changes, we'll let you know by email or by posting a notice in the app. Continued use after that means you accept the updated terms.
Ascend is an AI-powered email rewriting tool. You paste a draft, give us some context, and we return a rewritten version modeled on senior executive communication — along with a breakdown of what changed and why.
Ascend is a software tool. It is not a licensed professional coaching service.
Using Ascend does not create a coaching relationship, a consulting engagement, or any professional advisory relationship. The output is generated by an AI model and is provided as a reference — not professional advice. You decide what to send.
New users get 14 days of full access to Ascend at no charge. No credit card is required to start.
At the end of your trial, your account will remain active but access to rewrites will pause until you subscribe. If you choose to subscribe, billing starts at $29/month from that point forward.
We won't auto-charge you at trial end because we don't collect payment details upfront. Subscribing is an active choice you make.
Ascend Pro is $29 per month. Billing is monthly, charged to the payment method on file at the start of each billing period.
Ascend is for professional communication in legitimate workplace contexts. By using the service, you agree not to:
We reserve the right to suspend or terminate accounts that violate these terms.
Your emails are yours. You own the content you submit to Ascend. We don't claim any rights to your original emails or the rewritten versions.
The platform is ours. Ascend — including the application, design, underlying code, prompts, and AI systems — is owned by Reveal Advisors. You're licensed to use it while your account is active. That license doesn't transfer ownership of anything.
AI outputs are provided as-is. The rewrites Ascend generates are functional outputs of a software tool. We make no warranties about their fitness for any particular purpose. Use your judgment before you hit send.
Ascend is an AI software tool. Nothing in this service constitutes licensed therapy, career counseling, legal advice, or any other regulated professional service.
We are not therapists. We are not licensed career coaches or counselors. We are not attorneys. The content Ascend produces — including coaching-style explanations and communication analysis — is informational only.
If you need professional advice in any of these areas, please consult a licensed professional.
Ascend is provided "as is." We make no guarantees that the service will be uninterrupted, error-free, or that any rewrite will produce a specific outcome in your career or workplace.
To the fullest extent permitted by law, Reveal Advisors' total liability to you for any claim arising from your use of Ascend is capped at the amount you paid us in the three months prior to the event giving rise to the claim.
We are not liable for indirect, incidental, consequential, or punitive damages — including lost profits, lost career opportunities, or reputational harm — even if we were advised of the possibility of such damages.
Some jurisdictions don't allow these limitations. If you're in one of them, this section applies to the maximum extent permitted by your local law.
These terms are governed by the laws of the State of Illinois, without regard to its conflict of law provisions. Reveal Advisors is based in Illinois.
Any disputes arising from these terms or your use of Ascend will be resolved in the state or federal courts located in Illinois, and you consent to personal jurisdiction in those courts.
THE PLATFORM AND ALL CONTENT GENERATED BY ASCEND IS PROVIDED SOLELY FOR EDUCATIONAL AND INFORMATIONAL PURPOSES.
Ascend is an artificial intelligence-powered educational platform designed to help users improve their professional communication skills. Ascend is not and does not purport to be any of the following:
No communication through Ascend — including AI-generated rewrites, coaching notes, feedback translations, presence scores, meeting preparation materials, or conversation plans — constitutes professional advice of any kind. The AI-generated content reflects general communication principles derived from publicly available research and educational materials. It does not account for your specific employer's policies, industry regulations, organizational dynamics, interpersonal history, or individual circumstances.
You should not rely on Ascend's content as a substitute for professional judgment. If you have specific concerns about your career, employment situation, mental health, legal rights, or financial circumstances, please consult a qualified professional.
Ascend makes no representation, warranty, or guarantee that use of the platform will result in any specific outcome, including but not limited to:
Individual results vary significantly based on factors entirely outside Ascend's control, including employer culture, manager preferences, organizational dynamics, market conditions, and individual circumstances. Past performance of other users does not predict or guarantee your results.
Ascend's coaching content is generated by artificial intelligence. AI-generated content has inherent limitations:
(a) Accuracy. AI-generated content may contain errors, inaccuracies, or outdated information. We do not guarantee that any rewrite, coaching note, feedback translation, or other AI-generated output is accurate, appropriate, or suitable for your specific situation.
(b) Bias. AI systems may reflect biases present in their training data. Ascend's outputs may not be appropriate for all industries, cultures, organizational contexts, or individuals.
(c) Context limitations. AI cannot fully understand your specific organizational context, relationships, history, or circumstances. Its suggestions are generalizations based on broad communication principles.
(d) Third-party AI. Ascend uses Anthropic's Claude API to generate content. Your email text and other inputs are processed by Anthropic's systems, subject to Anthropic's terms and privacy policy. We do not control Anthropic's systems and are not responsible for Anthropic's handling of data.
You assume all risk associated with using AI-generated content in professional communications. You are solely responsible for reviewing, editing, and deciding whether to use any content generated by Ascend.
You agree not to use Ascend to:
You represent that you are at least 18 years of age and have the authority to agree to these Terms. We reserve the right to suspend or terminate accounts that violate these terms.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ASCEND AND REVEAL ADVISORS LLC DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
USE OF THE SERVICE IS AT YOUR SOLE RISK.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REVEAL ADVISORS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF REVEAL ADVISORS LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU PAID TO ASCEND IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) TWENTY-FIVE DOLLARS ($25.00).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the greatest extent permitted by applicable law.
You agree to defend, indemnify, and hold harmless Reveal Advisors LLC and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
(a) Your use of the Service;
(b) Your violation of these Terms;
(c) Your violation of any applicable law or regulation;
(d) Any content you submit to the Service, including email content processed by the AI;
(e) Any claim by a third party arising from communications you send using content generated by Ascend;
(f) Your infringement of any intellectual property or other rights of any person or entity.
These Terms are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.
(a) Informal resolution. Before filing any formal legal claim, you agree to contact us at legal@ascendexecutive.ai and attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days.
(b) Binding arbitration. If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, conducted in Cook County, Illinois. The arbitrator's decision shall be final and binding.
(c) CLASS ACTION WAIVER. YOU AND REVEAL ADVISORS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS.
(d) JURY TRIAL WAIVER. YOU AND REVEAL ADVISORS LLC WAIVE ANY CONSTITUTIONAL OR STATUTORY RIGHT TO A TRIAL BY JURY.
(e) Exception. Either party may seek emergency injunctive relief in a court of competent jurisdiction in Cook County, Illinois, to prevent irreparable harm pending arbitration.
(f) Time limitation. Any claim must be brought within one (1) year of the date the cause of action arose, or it is permanently waived.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the "Last Updated" date and posting the revised Terms. Your continued use of the Service after any modification constitutes your acceptance of the revised Terms.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Reveal Advisors LLC regarding the Service and supersede all prior agreements, representations, and understandings.
For questions about these terms, or to submit a formal legal notice, contact us at:
Email: legal@ascendexecutive.ai
We try to respond within one business day for general questions. For formal legal matters, we'll acknowledge receipt promptly and respond within the timeframe required by law.
